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  • 2 Maureen Terrace
  • Seaham
  • SR7 7SN

Health & Safety

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

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“My crown came loose during lockdown and I managed to get an appointment to see…”

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“6 years ago we joined Seaham Smiles. We were asked to leave our last practice…”

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“Seen by Matt this morning. Very welcoming & made me feel at ease. Definitely recommend.…”

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“I’ve been seeing Megan the new dentist at Seaham Smiles. I’m so happy with the…”

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We Love Our Patients

“I would like to thank Seaham Smiles so much for all the care and attention…”

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We Love Our Patients

“Thank you to Nigel and his wonderful staff who did dental work on my son…”

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We Love Our Patients

“Professional, understanding. help put you at ease. The team are friendly and very helpful.”

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We Love Our Patients

“My favourite dentist by far that I have ever been to and I would highly…”

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We Love Our Patients

“Fantastic dental clinic I'm eternally grateful for the care and support I have received. Would…”

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We Love Our Patients

“I just wanted to say a massive thank you to Seaham Smiles dental clinic for…”

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We Love Our Patients

“I would like to send a massive thank you to all the staff for helping…”

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We Love Our Patients

“Amazing service from Seaham Smiles today! Rob made me feel totally at ease (despite my…”

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We Love Our Patients

“A really helpful dental practice. Got an emergency appointment quickly due to pain and discomfort.…”

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We Love Our Patients

“1st time ive attended this dentist, the staff were brilliant, and to be honest I…”

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We Love Our Patients

“Excellent dental surgery and lovely staff. Would definitely recommend it.”

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We Love Our Patients

“I am extremely happy with the treatment I received at Seaham Smiles. Rob went above…”

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We Love Our Patients

“I wouldn't think of going anywhere else. Brilliant Dentist with great service.”

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We Love Our Patients

“I've been going here for quite a while and they all know how nervous I…”

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We Love Our Patients

“I hate the dentist always been terrified but Nigel is a good dentist and really…”

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We Love Our Patients

“Excellent staff and Nigel is a brilliant dentist.”

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We Love Our Patients

“Nigel is excellent. Got in for an emergency with a difficult teenager and he was…”

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We Love Our Patients

“Spot on best dentist by far made me so relaxed staff are excellent.”

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We Love Our Patients

“First class service and Nigel is a diamond and so are the friendly staff!! Highly…”

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We Love Our Patients

“Thank you all you are brilliant and keep the good work on my pallet denture…”

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We Love Our Patients

“I saw Matt who was absolutely brilliant. I had to have an extraction of a…”

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We Love Our Patients

“Dentist, Nigel put me at ease straight away and the staff are very friendly highly…”

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“Want to say a massive thank you to all the staff, had to call for…”

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“With my wedding coming up I didn't quite have 6 months for me braces but…”

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